Privacy

1. Data protection at a glance

General remarks

The notes under this heading provide a basic overview of the way in which your personal data are treated when you visit this website. Personal data is the term used to describe any data that are capable of identifying you personally. Detailed information on the topic of data protection is contained in the sections outlining our privacy policy below.

Data recording on this website

Who is responsible for the recording of data on this website?

The processing of data on this website is performed by the website operator. The operator’s contact details are stated in the legal disclosure on this website.

How do we record your data?

One way in which we collect your data is by way of you disclosing them to us. This can occur, for example, when you enter data in a contact form.

Other data are recorded by our IT systems automatically or subject to your consent when you visit our site. This applies in particular to technical data (e.g. internet browser, operating system, time of your visit). These data are recorded automatically as soon as you enter this website.

For what purposes do we use your data?

Some data are collected to ensure that the website is provisioned free from errors. Other data can be used to analyse user behaviour.

What are your rights relating to your data?

You have the right to obtain free of charge at any time information concerning the origin and recipients of your stored personal data and the purpose of the processing. You also have the right to request that such data be rectified or erased. If you have consented to the processing of your data, you can withdraw such consent at any time with effect for the future. You are further entitled in certain circumstances to demand that the processing of your personal data be restricted. In addition, you have the right to lodge a complaint with the competent supervisory authority.

In this context and in case you have any other questions relating to data protection, you can contact us at any time at the address stated in the legal disclosure.

Analysis and third-party tools

When you visit this website, your surfing behaviour can be statistically analysed. This takes place primarily by way of cookies and analysis programs.

Detailed information on these analysis programs is provided in the data privacy policy set forth below.

2. Hosting and content delivery networks (CDN)

External hosting

This website is hosted by an external service provider (the hoster). The personal data recorded on this website are stored on the hoster’s servers. In particular, such data can include IP addresses, contact requests, metadata and communication, contract and contact data, names, page visits and other data that are generated by a website.

The hoster is employed for the purpose of performing contracts with our prospective and existing customers (Art. 6 (1) point b GDPR) and in the interests of our online offering being provisioned securely, quickly and efficiently by a professional provider (Art. 6 (1) point f GDPR).

Our hoster will process your data only to the extent necessary to fulfil its performance obligations, and will follow our instructions relating to such data.

Conclusion of a data processing contract

In order to ensure that the data processing complies with data protection regulations, we have concluded a data processing contract with our hoster.

3. General remarks and mandatory information

Data protection

The operators of these webpages take the privacy of your personal data very seriously. We treat your personal data in confidence and in compliance with the statutory data protection regulations and this data privacy policy.

Various personal data are collected when you use this website. Personal data is the term used to describe any data that are capable of identifying you personally. This data privacy policy explains which data we collect and the reasons for their use. It also describes how and for what purposes this takes place.

Please note that data transmitted by way of the internet (e.g. when e-mails are sent) can be exposed to security gaps. Data cannot be seamlessly protected against access by third parties.

Identity of the controller

The controller of data processing on this website is:

KC² - Klinkhammer Coaching & Communication GmbH

Managing Director Albert Klinkhammer

Büchnerstrasse 3

53859 Niederkassel
Germany

Phone: +49 170 6777365

E-mail: Albert@KC2.com

The controller is the natural or legal person who or which, alone or jointly with others, determines the purposes and means of the processing of personal data (e.g. names, e-mail addresses and similar).

Revocation of consent to the processing of data

Many data processing operations can be performed only with your explicit consent. You can withdraw consent you have granted at any time. Informal notification by e-mail to us shall suffice for this purpose. The legality of the data processing occurring before the revocation shall remain unaffected by the revocation.

Right to object to data collection in specific cases and to direct marketing (Art. 21 GDPR)

IF THE DATA PROCESSING TAKES PLACE ON THE BASIS OF POINT (E) OR (F) OF ART. 6 (1) GDPR, YOU ARE ENTITLED TO OBJECT AT ANY TIME, ON GROUNDS RELATING TO YOUR PARTICULAR SITUATION, TO THE PROCESSING OF YOUR PERSONAL DATA; THIS ALSO APPLIES TO PROFILING BASED ON SAID PROVISIONS. IN EACH CASE, THE LEGAL BASIS FOR THE PROCESSING OF DATA IS STATED IN THIS DATA PRIVACY POLICY. IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR PERSONAL DATA CONCERNED UNLESS WE CAN DEMONSTRATE THE EXISTENCE OF COMPELLING LEGITIMATE GROUNDS FOR PROCESSING WHICH OVERRIDE YOUR INTERESTS, RIGHTS AND FREEDOMS, OR UNLESS THE PROCESSING IS NECESSARY FOR THE ESTABLISHMENT, EXERCISE OR DEFENCE OF LEGAL CLAIMS (OBJECTION PURSUANT TO ART. 21 (1) GDPR).

IF YOUR PERSONAL DATA ARE PROCESSED FOR DIRECT MARKETING PURPOSES, YOU SHALL HAVE THE RIGHT TO OBJECT AT ANY TIME TO PROCESSING OF PERSONAL DATA CONCERNING YOU FOR SUCH MARKETING, WHICH INCLUDES PROFILING TO THE EXTENT THAT IT IS RELATED TO SUCH DIRECT MARKETING. IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR PERSONAL DATA THEREAFTER FOR DIRECT MARKETING PURPOSES (OBJECTION PURSUANT TO ART. 21 (2) GDPR).

Right to lodge a complaint with the competent supervisory authority

In case of infringements of the GDPR, the data subject shall have the right to lodge a complaint with a supervisory authority, in particular in the Member State of his or her habitual residence, place of work or place of the alleged infringement. The right to lodge a complaint exists without prejudice to any other administrative or judicial remedies.

Right to data portability

You are entitled to have delivered to you or a third party, in a commonly used, machine-readable format, data we process automatically on the basis of your consent or in performance of a contract. If you request that the data be transmitted directly to another controller, this shall take place only insofar as technically feasible.

Encrypted payment transactions on this website

If you conclude a contract that entails a payment obligation and requires you to transmit your bank details (e.g. account number in case of a direct debit authorisation) to us, these data are needed for payment processing purposes.

Transactions using the customary means of payment (Visa/MasterCard, direct debit) take place exclusively by way of SSL or TLS encryption. The address in the browser address bar changes from http:// to https:// and the browser displays a closed padlock symbol when data are being transmitted in an encrypted format.

In case of encrypted communication, your payment details which you transmit to us cannot be read by third parties.

Information, erasure and rectification

Within the framework of the applicable statutory provisions, you have the right to obtain free of charge at any time information concerning your stored personal data and their origin and recipients, the purpose of the data processing, and where appropriate the right to have such data rectified or erased. In this context and in case you have any questions relating to personal data, you can contact us at any time at the address stated in the legal disclosure.

Right to restriction of processing

You are entitled to demand that the processing of your personal data be restricted. In this context you can contact us at any time at the address stated in the legal disclosure. The right to restriction of processing exists in the following cases:

If you contest the accuracy of your personal data stored by us, we generally need time to verify the accuracy of your assertion. You are entitled to demand that the processing of your personal data be restricted for the verification period.

If the processing of your personal data has been or is unlawful, instead of erasure you can request that the data processing be restricted.

If we no longer need your personal data but they are required by you for the exercise, defence or establishment of legal claims, instead of erasure you are entitled to demand that the processing of your personal data be restricted.

If you have objected to processing pursuant to Art. 21 (1) GDPR, a balance has to be struck between your interests and ours. Until the overriding interests have been established, you are entitled to demand that the processing of your personal data be restricted.

If you have restricted the processing of your personal data, they can – with the exception of their storage – be processed only with your consent or for the establishment, exercise or defence of legal claims, or for the protection of the rights of another natural or legal person, or for reasons of important public interest of the European Union or of a Member State.

4. Data recording on this website

Our webpages use cookies. Cookies are small text files and do not damage your device. They are stored on your device either for the duration of a session (session cookies) or permanently (permanent cookies). Session cookies are deleted automatically at the end of your visit. Permanent cookies remain stored on your device until deleted either by you or automatically by your web browser.

In some cases, third-party cookies can be stored on your device as well when you visit our website. These enable us or you to use certain services of the third party (e.g. cookies for managing payment services).

Cookies have a variety of functions. Numerous cookies are technically essential because certain website functions would not be able to operate without them (e.g. the shopping basket function or the display of videos). Other cookies serve the purpose of analysing user behaviour or displaying advertising.

Cookies that are necessary for electronic communication (essential cookies), the provisioning of certain functions that you wish to use (functional cookies, e.g. for the shopping basket function), or website optimisation (e.g. cookies for measuring the web audience), are stored on the basis of Art. 6 (1) point f GDPR unless a different legal basis is stated. The website operator has a legitimate interest in storing cookies to facilitate the technically flawless and optimised provisioning of its services. Provided that consent to store cookies has been requested, the relevant cookies are stored exclusively on the basis of such consent (Art. 6 (1) point a GDPR), which can be revoked at any time.

By way of browser settings you can elect to be notified of the placing of cookies and allow cookies only in an individual case, accept cookies in specific cases or generally exclude cookies, or activate the automatic deletion of cookies when your browser is closed. The functionality of this website may be restricted if cookies are deactivated.

If cookies are used by third parties or for analysis purposes, we will notify you separately within this data privacy policy and, where appropriate, ask for your consent.

Contact form

If you use the contact form to send us inquiries, the details you enter in the form, including the contact data provided by you, are stored by us for the purpose of dealing with the inquiry and in case of any follow-up questions. We do not pass on these data without your consent.

These data are processed on the basis of Art. 6 (1) point b GDPR if your inquiry relates to the performance of a contract or is necessary in order to take steps prior to entering into a contract. In all other cases the processing is based on our legitimate interest in the effective processing of inquiries submitted to us (Art. 6 (1) point f GDPR) or on your consent (Art. 6 (1) point a GDPR), provided that same has been sought.

We continue to hold the data you enter in the contact form until you ask that we erase same or you revoke your consent to storage, or until the purpose of the data storage ceases to exist (e.g. once your inquiry has been dealt with). Mandatory statutory provisions – in particular retention periods – remain unaffected.

Inquiries by e-mail, phone or fax

If you contact us by e-mail, phone or fax, we will store and process your inquiry, including all the personal data (your name and the inquiry) arising therefrom, for the purposes of dealing with your concern. We do not pass on these data without your consent.

We continue to hold the data you send to us by way of contact requests until you ask that we erase same or you revoke your consent to storage, or until the purpose of the data storage ceases to exist (e.g. once your concern has been dealt with). Mandatory statutory provisions – in particular statutory retention periods – remain unaffected.

Registering on this website

You can register on this website if you wish to use supplemental functions. We use the data entered in this connection only for the purpose of your use of the offering or service for which you register. The compulsory details requested for registration must be stated in full. We will refuse the registration if the details are incomplete.

We use the e-mail address you enter when registering in order to notify you of significant alterations, typically concerning the scope of our offering or technically necessary changes.

The data entered when you register are processed for the purpose of performing the user relationship established by the registration and, where appropriate, initiating additional contracts (Art. 6 (1) point b GDPR).

The data recorded during registration are stored by us for as long as you are registered on this website, and they are erased thereafter. Statutory retention periods remain unaffected.

5. Social media

Facebook plugins (Like and Share buttons)

Plugins of the social network Facebook are integrated in this website. The provider of this service is Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland. According to Facebook, however, the recorded data are also transmitted to the USA and other third countries.

The Facebook plugins are identified on this website by the Facebook logo or Like button. An overview of the Facebook plugins is available here: https://developers.facebook.com/docs/plugins/?locale=en_EN.

When you visit this website the plugin establishes a direct connection between your browser and the Facebook server. Facebook is thus made aware that you have visited the website with your IP address. By clicking the Facebook Like button while logged in to your Facebook account, you can link the content of the website to your Facebook profile. This enables Facebook to attribute your visit to the website to your user account. Please note that, as the website provider, we are not made aware either of the content of the transmitted data or of the use of same by Facebook. Further information is contained in the data policy of Facebook at https://facebook.com/about/privacy/.

If you do not wish to enable Facebook to attribute your visit to this website to your Facebook user account, please log out from your Facebook user account.

The use of the Facebook plugins takes place on the basis of Art. 6 (1) point f GDPR. The website operator has a legitimate interest in achieving the greatest possible visibility on social media. Provided that relevant consent has been requested, the processing takes place exclusively on the basis of Art. 6 (1) point a GDPR; the consent can be revoked at any time.

Twitter plugin

Functions of the social networking service Twitter are integrated in this website. These functions are provided by Twitter Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA. By using Twitter and the function Retweet, the websites you visit are linked to your Twitter account and made known to other users. In this context data are transmitted to Twitter as well. Please note that, as the website provider, we are not made aware either of the content of the transmitted data or of the use of same by Twitter. Further information is contained in the Twitter privacy policy at https://twitter.com/en/privacy.

The use of the Twitter plugin takes place on the basis of Art. 6 (1) point f GDPR. The website operator has a legitimate interest in achieving the greatest possible visibility on social media. Provided that relevant consent has been requested, the processing takes place exclusively on the basis of Art. 6 (1) point a GDPR; the consent can be revoked at any time.

You can change your Twitter account privacy settings at https://twitter.com/account/settings.

Instagram plugin

Functions of the social networking service Instagram are integrated in this website. These functions are provided by Instagram Inc., 1601 Willow Road, Menlo Park, CA 94025, USA.

By clicking the Instagram button while logged in to your Instagram account, you can link the content of this website to your Instagram profile. This enables Instagram to attribute your visit to the website to your user account. Please note that, as the website provider, we are not made aware either of the content of the transmitted data or of the use of same by Instagram.

Data storage and analysis take place on the basis of Art. 6 (1) point f GDPR. The website operator has a legitimate interest in achieving the greatest possible visibility on social media. Provided that relevant consent has been requested, the processing takes place exclusively on the basis of Art. 6 (1) point a GDPR; the consent can be revoked at any time.

Further information is contained in the data policy of Instagram at https://instagram.com/about/legal/privacy/.

LinkedIn plugin

This website uses functions of the online service LinkedIn. The provider is LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043, USA.

Each time you visit a page on this website that contains LinkedIn functions, a connection is established to LinkedIn servers. LinkedIn is made aware that you have visited the website with your IP address. If you click the Recommend button of LinkedIn while logged in to your LinkedIn account, LinkedIn is able to attribute your visit to this website to your user account. Please note that, as the website provider, we are not aware either of the content of the transmitted data or of the use of same by LinkedIn.

The use of the LinkedIn plugin takes place on the basis of Art. 6 (1) point f GDPR. The website operator has a legitimate interest in achieving the greatest possible visibility on social media. Provided that relevant consent has been requested, the processing takes place exclusively on the basis of Art. 6 (1) point a GDPR; the consent can be revoked at any time.

Further information is contained in the LinkedIn privacy policy at https://www.linkedin.com/legal/privacy-policy.

XING plugin

This website uses functions of the social networking site XING. The provider is XING AG, Dammtorstrasse 29-32, 20354 Hamburg, Germany.

Each time you visit one of our pages that contains XING functions, a connection is established to XING servers. As far as we are aware, no personal data are stored in this connection. In particular, no IP addresses are stored and user behaviour is not analysed.

Further information concerning data protection and the XING Share button is contained in the privacy policy of XING at https://www.xing.com/app/share?op=data_protection.

Pinterest plugin

On this website we use social plugins of the social media service Pinterest, which is operated by Pinterest Inc., 808 Brannan Street, San Francisco, CA 94103-490, USA (“Pinterest”).

When you visit a page that contains such a plugin, your browser establishes a direct connection to the servers of Pinterest. The plugin transmits log data to the server of Pinterest in the USA. These log data may contain your IP address, the addresses of visited websites that likewise contain Pinterest functions, the browser type and settings, the date and time of the visit, the way in which you use Pinterest, and cookies.

More information on the purpose, scope and further processing and use of the data by Pinterest, and on your rights and options to protect your privacy, is provided in the data privacy policy of Pinterest at https://policy.pinterest.com/de/privacy-policy.

6. Plugins and tools

personal life driver®

By way of a link, we offer the personality test entitled personal life driver®. Please note that the use of this offer is governed exclusively by the standard business conditions (AGB) of The Red Lions AG, which are set forth on the personal life driver® website ( http://albert.klinkhammer.personallifedriver.com ), and said company’s privacy policy.

YouTube

This website incorporates videos hosted by the online platform YouTube. The operator of the platform is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

When you visit a page on this website incorporating YouTube, a connection is established to the servers of YouTube. The relevant YouTube server is notified of the pages on our website that you visit.

YouTube can also save various cookies on your device. With the aid of these cookies, YouTube is able to obtain information about visitors to this website. Among other things, this information is used to record video statistics, improve ease of use, and prevent fraudulent activity. The cookies remain stored on your device until you delete them.

When you are logged in to your YouTube account, YouTube can attribute your surfing behaviour directly to your personal profile. You can prevent this attribution by logging out from your YouTube account.

The use of YouTube takes place in the interest of presenting our online offerings in an appealing manner. This constitutes a legitimate interest within the meaning of Art. 6 (1) point f GDPR. Provided that relevant consent has been requested, the processing takes place exclusively on the basis of Art. 6 (1) point a GDPR; the consent can be revoked at any time.

Further information on the user data practices is contained in the YouTube privacy policy at https://policies.google.com/privacy?hl=en.

Vimeo

This website uses plugins of the video portal Vimeo. The provider is Vimeo Inc., 555 West 18th Street, New York, New York 10011, USA.

When you visit a page on this website containing a Vimeo plugin, a connection is established to the servers of Vimeo. The relevant Vimeo server is notified of the pages on our website that you visit. Vimeo also gains access to your IP address. This applies even if you are not logged in to Vimeo or do not have an account with Vimeo. The information recorded by Vimeo is transmitted to the Vimeo server in the USA.

When you are logged in to your Vimeo account, Vimeo can attribute your surfing behaviour directly to your personal profile. You can prevent this attribution by logging out from your Vimeo account.

The use of Vimeo takes place in the interest of presenting our online offerings in an appealing manner. This constitutes a legitimate interest within the meaning of Art. 6 (1) point f GDPR. Provided that relevant consent has been requested, the processing takes place exclusively on the basis of Art. 6 (1) point a GDPR; the consent can be revoked at any time.

Further information on the user data practices is contained in the Vimeo privacy policy at https://vimeo.com/privacy.

Google web fonts

In order to display fonts uniformly, this website uses web fonts provisioned by Google. When you visit one of our pages, your browser loads the necessary fonts to its cache to facilitate the correct display of text and fonts.

For this purpose, the browser you are using has to establish a connection to the servers of Google. Google thus becomes aware that this website has been visited from your IP address. The use of Google web fonts takes place on the basis of Art. 6 (1) point f GDPR. The website operator has a legitimate interest in the typography being displayed uniformly on its website. Provided that relevant consent has been requested (e.g. consent to the storage of cookies), the processing takes place exclusively on the basis of Art. 6 (1) point a GDPR; the consent can be revoked at any time.

If your browser does not support web fonts, a standard font available on your computer is used.

Further information on Google web fonts is available at https://developers.google.com/fonts/faq and in the Google privacy policy at https://policies.google.com/privacy?hl=en.

Adobe fonts

In order to display certain fonts uniformly, this website uses certain Adobe web fonts. The provider is Adobe Systems Incorporated, 345 Park Avenue, San Jose, CA 95110-2704, USA (“Adobe”).

When you visit this website your browser loads the required fonts directly from Adobe so that they can be displayed correctly on your device. For this purpose your browser establishes a connection to the servers of Adobe in the USA. Adobe thus becomes aware that this website has been visited from your IP address. According to Adobe, no cookies are stored when fonts are being provisioned.

Adobe participates in the EU-US Privacy Shield programme. The Privacy Shield is a framework agreed between the United States of America and the European Union for the purpose of ensuring compliance with European data protection standards. Further information is available at https://www.adobe.com/privacy/eudatatransfers.html.

Data storage and analysis take place on the basis of Art. 6 (1) point f GDPR. The website operator has a legitimate interest in the typography being displayed uniformly on its website. Provided that relevant consent has been requested (e.g. consent to the storage of cookies), the processing takes place exclusively on the basis of Art. 6 (1) point a GDPR; the consent can be revoked at any time.

More information about Adobe fonts is available at https://www.adobe.com/privacy/policies/adobe-fonts.html.

The privacy policy of Adobe is available at https://www.adobe.com/privacy/policy.html

Google Maps

This website uses the web mapping service Google Maps by way of an API. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

To facilitate use of the Google Maps functions, your IP address has to be stored. As a rule this information is transmitted to a Google server in the USA and stored there. The provider of this website cannot exert any influence on this transmission of data.

The use of Google Maps takes place in the interests of presenting our online offerings in an appealing manner and of enabling users to find the places referenced by us on our website easily. This constitutes a legitimate interest within the meaning of Art. 6 (1) point f GDPR. Provided that relevant consent has been requested, the processing takes place exclusively on the basis of Art. 6 (1) point a GDPR; the consent can be revoked at any time.

Further information on the user data practices is contained in the Google privacy policy at https://policies.google.com/privacy?hl=en.

7. Exercises

If you wish to use the free exercises offered by the website, such as the one relating to writing a press release, we need you to give us an e-mail address and other information enabling us to verify that the stated e-mail address belongs to you, and that you agree to receive the feedback on the exercise. No other data are collected unless given voluntarily. We use these data exclusively to send the requested information, and do not pass on the data to third parties.

The data entered in the template are processed exclusively on the basis of your consent (Art. 6 (1) point a GDPR).

8. Newsletter

Newsletter data

If you wish to subscribe to the newsletter offered by the website, we need you to give us an e-mail address and other information enabling us to verify that the stated e-mail address belongs to you, and that you agree to receive the newsletter. No other data are collected unless given voluntarily. We use these data exclusively to send the requested information, and do not pass on the data to third parties.

The data entered in the newsletter subscription form are processed exclusively on the basis of your consent (Art. 6 (1) point a GDPR). You can revoke at any time your consent to the storage of the data and of your e-mail address and to the use of same for sending the newsletter, e.g. by clicking the Unsubscribe link in the newsletter. The legality of the data processing operations that have already occurred shall remain unaffected by the revocation.

The data you submit to us for the purpose of subscribing to the newsletter are stored by us and/or the newsletter service provider until you unsubscribe from the newsletter, and are deleted from the newsletter mailing list after you unsubscribe. Data stored by us for other purposes remain unaffected hereby.

Once you have been removed from the newsletter mailing list, we and/or the newsletter service provider may store your e-mail address in a blacklist in order to prevent the sending of mailshots in the future. The data contained in the blacklist are used only for this purpose and not amalgamated with other data. This serves both your interests and our own interest in complying with the statutory regulations governing the sending of newsletters (legitimate interest within the meaning of Art. 6 (1) point f GDPR). The storage in the blacklist is not limited in time. You can object to the storage if your interests override our legitimate interest.

8. eCommerce and payment service providers

Processing of data (customer and contract data)

We collect, process and use personal data only to the extent that such data are required for the establishment, framing of the content, or modification of a contractual relationship (contract data). This takes place on the basis of Art. 6 (1) point b GDPR, which allows the processing of data for the performance of a contract or the taking of steps prior to entering into a contract. We collect, process and use personal data relating to the use of this website (usage data) only to the extent necessary either to enable the user to use the service or to charge the user for such use.

The collected customer data are erased upon the completion of the contract or the ending of the business relationship. Statutory retention periods remain unaffected.

Data transmission in case of conclusion of a contract for services and digital content

We transmit personal data to third parties, for example to the financial institution mandated to process payments, only if necessary within the framework of performing a contract.

No other transmission of the data shall take place unless you have explicitly consented to same. Your data will not be passed to third parties without explicit consent, such as for advertising purposes.

The basis for the data processing is provided by Art. 6 (1) point b GDPR, which allows the processing of data for the performance of a contract or the taking of steps prior to entering into a contract.